Códice Software privacy statement

Collection of personal information:

We collect information as part of operating our websites and services and when you activate and use our products or services. For some Códice Software, we ask you to provide personal information, such as your e-mail address, name, work address, or telephone number. If you choose to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number, operated by an external, trusted and reputed billing service, and billing address. We need this information to create your account and provide the services you request.

To access some Códice Software services, you will be asked to sign in using a single sign-on mechanism whereby you provide your e-mail address. In this case, Códice Software will not know or store any password information. We collect additional information about your interaction with Códice Software sites and services without identifying you as an individual. For example, we receive certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We collect this information to understand better how our website visitors use our products and protect the security of the website. We also use Web site analytics tools on our sites to retrieve information from your browser, including the site you came from, the search engine(s) and the keywords you used to find our site, and the pages you view within our site.

When you receive newsletters or promotional e-mail from Códice Software, we may use customized links or similar technologies to determine whether the e-mail has been opened and which links you click to provide you more focused e-mail communications or other information.

Use of your personal information

Códice Software collects and uses your personal information to operate and improve its sites, services, and products. These uses include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; and performing research and analysis aimed at improving our products, services, and technologies.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Additionally, with your permission, we may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from Códice Software or its partners and /or share your personal information with Códice Software Partners so that they may send you information about their products and services. You can opt-out from receiving newsletters or promotional e-mail anytime by using the following email address: privacy@codicesoftware.com or by following the steps as described in the respective newsletter or promotional e-mail.

Personal information collected on Códice Software sites and services may be stored and processed in the United States or any other country in the European Union and if transferred to partners, in the countries where Códice Software partners operate.

Sharing of your personal information

Except as described in this statement, we will not disclose your personal information outside of Códice Software and its controlled subsidiaries and affiliates without your consent. Sometimes, we ask you to allow you to choose to share your personal information with select Códice Software partners so that they can contact you about our products, their products, services or offers. See the Communication Preferences section below for more information.

Códice Software occasionally hires other companies (vendor) to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose than for delivering the service to Códice Software in accordance with Códice Software instructions and policies. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Códice Software or our customers, including the enforcement of our agreements or policies governing your use of the products and services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Códice Software employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Códice Software adheres to the Privacy Shield Framework, designed by the U.S. Department of Commerce, the European Commission, and Swiss Administration. Códice Software’s Privacy Statement also complies with the requirements of Regulation (EU) 2016/679 of the European Parliament and Council dated 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). Códice Software will share your personal information only with companies which are also consistent with those requirements.

Códice Software does not knowingly collect any personal information from children under the age of 13. Please contact us at privacy@codicesoftware.com if you become aware that a child has provided us with personal information.

Accessing your personal information

If you wish to access, update, modify or delete the personal information we have about you, you can contact us by using the following email address: privacy@codicesoftware.com.

In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

We will retain your personal information for as long as your account is active, as needed to provide you services or as necessary to comply with our legal obligations.

Communication preferences

We will use your email address to communicate with you if you have accepted it for such purpose (product, price, events and support updates). You can stop the delivery of future promotional e-mail from Códice Software by following the specific instructions in the e-mail you receive or contact method used to reach you, such as phone or postal mail.

In any case, you can inform Códice Software by using the following email address: privacy@codicesoftware.com about your wish to stop the delivery of future promotional e-mail, phone calls or postal mail. These choices do not apply to the receipt of mandatory service communications that are considered part of certain Códice Software services, which you may receive periodically unless you cancel the service or contract with Códice Software.

The technical procedure of changing your communication preferences can take 15 days. Please be patient if you receive a new promotional e-mail in that period after your request.

Security of your personal information

Códice Software is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information we collect on computer systems with limited access, which are in controlled facilities. We use external, well known and reputed services to transmit highly confidential information (such as a credit card number or password) over the Internet; we protect it using encryption, such as the Secure Socket Layer (SSL) protocol.

Use of cookies

Some Códice Software Web sites use "cookies," which are small text files placed on your hard disk by a Web server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to store your preferences and other information on your computer to save you time by eliminating the need to enter the same information repeatedly and to display your personalized content on your later visits to these sites.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of Codice Software site and services that depend on cookies.

If you choose to accept cookies, you also have the ability to delete later cookies that you have accepted following your web browser of choice instructions. If you choose to delete cookies, any settings and preferences controlled by those cookies will be deleted and may need to be recreated.

Changes to our privacy statement

Códice Software may change our Privacy Statement from time to time. We will provide notification to users of material changes to this Privacy Statement through our website at least 30 days prior to the change taking effect by posting a notice on our homepage or sending email to our accounts contact.

Códice Software, S.L., VAT ID ESB47562574 Located in Valladolid

Spain, Parque Tecnológico de Boecillo, Edificio Centro 103, Phone +34 983 548252